Digital Cut Media Solutions (AU – NZ) – Privacy Policy
Your privacy is very important to us at Digital Cut Media Solutions. This Privacy Policy governs our collection, use, and disclosure of your personal information under the Privacy Act 2020 (New Zealand) and the Privacy Act 1988 (Australia), including amendments under the Privacy Amendment (Enhancing Privacy Protection) Act 2024. We may change this Privacy Policy periodically. Should you have any concerns about this policy, please contact us at support@digitalcutmedia.com.au or 1800 408 625.
What Personal Information Do We Collect?
We may collect the following types of personal information:
- Name.
- Contact information (phone number, address, email address).
- Billing or purchase details.
- IP address and device information (if you interact with our online services).
Why Do We Collect Your Personal Information?
We collect your personal information to:
- Respond to inquiries about our services and products.
- Provide quotations or process bookings.
- Deliver products or services as requested.
- Notify you about updates, promotions, or relevant products and services (with your consent).
- Comply with legal and regulatory obligations.
How Do We Store Your Information?
We take all reasonable steps to protect your personal information:
- Information is stored on secure servers and is encrypted as appropriate.
- We regularly review and update security protocols to safeguard data against unauthorized access or misuse.
Do We Share Your Personal Information?
Your information is not shared with third parties except in the following cases:
- To process your order, we may share information with payment processors or credit reference agencies to prevent fraud.
- We may disclose information to comply with legal obligations or lawful requests from authorities.
- With your consent, data may be shared for additional services or third-party integrations.
How Long Do We Retain Your Information?
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with record-keeping and legal obligations.
Your Rights
Under applicable laws, you have the right to:
- Access and request correction of the personal information we hold about you.
- Withdraw consent for marketing communications at any time.
- Request the deletion of your personal data (subject to legal and administrative requirements).
To exercise these rights, contact support@digitalcutmedia.com.au.
International Data Transfers
If your data is transferred outside of Australia or New Zealand, we ensure that the receiving country has appropriate safeguards in place to protect your privacy, aligning with the requirements of the Privacy Act 2020 and the Privacy Act 1988.
Changes to This Policy
This policy may be updated to reflect changes in legal or business practices. Any significant updates will be notified through our website or other appropriate channels.
